Privacy Policy

Introduction

Welcome to https://yard-waste-removal-and-recycling.surepickspro.com (hereinafter referred to as “Yard Waste Removal and Recycling,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and protection of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://yard-waste-removal-and-recycling.surepickspro.com.
Mobile applications and software developed by us for user access.
Online services we provide, including any reservations or subscription-based features.
All interactions between our users and our digital platforms.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Using Our Services: When you sign up as an authorized user for our services, create an account, or use our applications, we collect and process your personal data to provide the requested services.
Visiting Our Websites: Any time you access our websites, we may gather information about your device, browser type, IP address, pages visited, and duration of visits.
Communications: We may reach out to you via email, calls, texts (SMS), or other communication channels to provide updates, newsletters, marketing materials, or customer support. You can manage these communications through our unsubscribe mechanism.

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services. Here’s a detailed breakdown:

Account Information: This includes your user name, registration details, and password (hashed and salted for security).
Payment Information: Credit or debit card numbers, expiration dates, and billing addresses are collected for processing payments securely.
Financial Data: We may store financial records related to transactions made through our platform, including banking information (in encrypted form), for accounting and fraud prevention purposes.
Purchase Information: Details about products or services purchased from us, such as order history and preferences, are recorded to improve customer service.
Mobile Device Identifiers: Unique device identifiers, advertising IDs, or similar data may be used to deliver personalized content and ads.
Location Data: With your consent, we can access your location information to provide location-based services or tailor content accordingly.
Feedback and Reviews: We encourage user feedback and reviews, which help us improve our products and services. This includes personal details shared in testimonials or ratings.
Social Media Information: When you connect with us through social media platforms, we may collect data from those accounts to enhance your experience on our platform.
Product Details: If you choose to provide information about the products you’re interested in, we store this data for future reference and to personalize your shopping experience.

We obtain this data through direct user input, automated systems (like cookies), and third-party service providers who assist us in delivering our services.

Cookies and Similar Technologies

We employ cookies and similar technologies to enhance your browsing experience on our websites:

Strictly Necessary Cookies: These are essential for the basic functionality of our website, enabling features like login sessions and navigation.
Preference Cookies: Used to remember user preferences, such as language settings or display choices.
Analytics Cookies: These track visitor behavior to provide insights into how people use our site, helping us improve its performance and content.

Users can manage non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We adhere to data retention policies that are in line with legal requirements and industry best practices. Here’s a simplified overview:

Transaction Data: We retain financial and transaction records for an extended period (up to 7 years) due to tax and accounting obligations.
User Accounts: Account information is kept as long as the account is active or until you request its deletion.
Analytics and Research: Aggregated data used for analytics may be stored indefinitely, but individual user details are anonymized.
Legal Requirements: We may need to retain certain data to comply with laws, regulations, or legal processes.

Our goal is to delete or anonymize personal data when it’s no longer needed for the purposes described in this policy.

Your Data Rights

Depending on your location and applicable data protection laws, you have several rights regarding your personal information:

Access: You can request access to the personal data we hold about you and its usage details.
Rectification: The right to rectify inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your personal data.
Restriction: You may limit our use of your data in specific situations.
Data Portability: The ability to receive a copy of your personal data in a structured format.
Objection: Oppose the processing of your data for specific purposes.
Non-Discrimination: Ensure that exercising your rights does not negatively impact your interactions with us.

To exercise these rights, please contact our Data Privacy Team at privacy@yard-waste-removal-and-recycling.surepickspro.com or through formal written correspondence to our registered address.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about your privacy rights.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@yard-waste-removal-and-recycling.surepickspro.com
Mailing Address: [Our Physical Address]

We value your trust in providing us with your personal information, and we are committed to protecting it.